Handshake® Technology

  • Patented handshake technology, worldwide patents are in place.
  • Application developed in C# .NET 4.0 WebAPI, MVC, MSSQL, Azure, JQuery and Cloud infrastructure 
  • SMS predominantly used for mobile transaction processing.
  • Internet API available for secure online shopping experience.
  • No identifiable credit card information stored with merchant or online
  • Simple 5 step process for transaction (see below)

Web Host Features:

  • Latest servers Microsoft web infrastructure
  • 24/7/365 technical support provided
  • The Data Center is situated on the outskirts of Melbourne CBD in the Southbank precinct of South Melbourne providing superb accessibility and anonymity.
  • The dedicated  facility has been purposely designed to provide the utmost security and redundancy to ensure your services are continually protected and monitored.
  • High-end routers, switches, load-balancers and firewalls ensure a world-class network of extremely high availability and performance. The entire core-network is designed around an N+1 redundancy model, ensuring no single point of failure through out the network. Routers are placed in a configuration that allows them to act as fail over for each other, as well as having redundant management engines and power supplies.
  • South Melbourne power grid location separate to City of Melbourne grid. An In building power substation - supplying 4000 AMPS N+1 UPS system supplies conditioned AC Power to the Data Center data floors. The UPS batteries ensure that the load is maintained whilst the generator back up unit reaches design operational parameters to service the entire requirements of the data center floor. The Data Center has on site fuel storage to service the generator system running at full load for a period of approximately 32 hours. Supply contracts exist with fuel vendors to ensure ongoing requirements are met.
  • 12 Process cooling units (PCU's) provide ample cooling throughout the Data Center's data floor. The Data Center maintains redundant backup PCU's that allow us to maintain a constant return air temperature of 20 degrees C and 50% humidity to ensure stable server operation. The Data Center's raised floor provides cooling directly to all racks, cabinets and cages throughout its data center.
  • Independantly and fully PCI compliant (certificates here)

SMS Provider Features:

  • Web push to enable real time delivery of inbound SMS
  • Reply messages flagged to correspond to outbound message for increased security
  • HTTPS/ SSL secure mode
  • 3 SMS gateways used concurrently to ensure back-up is always available
  • Our SMS gateway has a 100% gateway up-time guarantee
  • SMS traffic is backed by multiple Tier-1 Australian carriers
  • Global coverage
  • White-list blocking of SMS delivery host

Cloud Hosting - Windows Azure:

Windows Azure is an open and flexible cloud platform that presents our application across a global network of Microsoft-managed data centers.

Windows Azure delivers a 99.95% monthly SLA and enables us to run highly available applications without focusing on the infrastructure. It provides automatic OS and service patching, built in network load balancing and resiliency to hardware failure. It supports a deployment model that enables us to upgrade our application without downtime.

Windows Azure fits with our programming languages, frameworks, and tool on which our application are built.  We are able to easily scale our applications to any size. It is a fully automated self-service platform that allows us to provision resources within minutes. Elastically grow or shrink our resource usage based on our needs.

Since Windows Azure is available in multiple data centers around the world, it enables us to deploy our applications close to our customers.

Our hybrid solution runs across a cloud and conventional host enterprise environment. Our Windows Azure’s distributed service delivers great application performance anywhere in the world.

PCI Security

In an effort to both recognize and resolve security, privacy and business identity concerns among online consumers, Trust Guard provides trust seals and services that verify the credibility of  our business as well as confirm the outcome of our weekly PCI scans.

Business Seals Privacy Seals Security Seals